policy
• All clients must check in to receive service.
• We accept Visa, MasterCard, American Express, Discover, and Apple Pay.
• Personal checks are not accepted.
• Due to high volume, clients will not be seen for nail repairs between Friday and Sunday, or during peak hours. Walk-ins for nail repairs may be denied service without call-ahead confirmation.
• It is recommended that clients call in advance when requesting nail art to ensure sufficient time is reserved for the service.
• Please be advised that management reserves the right to adjust or reduce appointment times, or terminate services if a guest is tardy for their scheduled appointment.
• We require 24 hours’ notice for cancellations. If you are 15 minutes late for your appointment, you will be marked as a no-show and treated as a walk-in upon arrival.
• Scheduling an appointment guarantees service but does not ensure that your service will begin at the requested time. Estimated and actual service times may vary. Please allow for extra time in your schedule when making an appointment.
• The time block for each service is an estimated value based on typical average time spent. Actual service time may vary depending on the selected services at check-in and the condition of each customer.
• The listed price for each service when booking online is for our lowest-price package. Actual pricing may vary depending on the customer’s specific requests.
• We may reschedule your appointment with a minimum of 24 hours! notice due to unforeseen circumstances.
• For group bookings in our private room, a deposit of $100 for no-show protection will be required. A minimum of 3 people must be present at the scheduled appointment time. Any held deposit will be applied to your services at checkout as long as the minimum group size is met.
• No refunds. If you are dissatisfied with your results or service at any time, please alert a manager immediately.
• Any client or children of clients causing disruption to the atmosphere of the salon, or not following salon policy, will be denied service and asked to leave.
• We have the right to refuse your service and will not be responsible for any health issues.
• A 20% gratuity will be automatically added on group book of 5 and up.
At Deliciae Nail Spa, our mission is to provide nail care services in a relaxing environment and a friendly atmosphere. Treat yourself to a little guilty pleasure by indulging in our pipeless whirlpool spa chair, which offers a full-body massage while you beautify yourself with waxing!